58jili Privacy Policy — How We Handle Your Personal Data

58jili is an online entertainment platform operated for players based in the Philippines, offering casino-style slot games, live dealer tables, sports coverage, and mobile-first gaming experiences. This Privacy Policy applies to all personal data collected when you visit our website, register an account, make a deposit or withdrawal, contact our support team, or interact with any feature of the 58jili platform. It covers data collected through our website at https://58jili.win and through any mobile browser session associated with your account. By using the platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your data as described here. If you do not agree with any part of this policy, you should stop using the platform and contact us at [email protected] to discuss your account options. This policy is written in Philippine English and is intended specifically for residents of the Philippines.

When you register an account with 58jili, we collect your full name, date of birth, email address, mobile number, and a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 18 years. When you make deposits or withdrawals, we collect payment information such as your GCash or Maya account details or bank account number, which is used solely to process your transactions securely. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs — this data helps us maintain platform security and improve your experience. If you contact our support team, we retain records of that communication, including the content of your messages and any attachments you provide. We may also collect information about your gaming activity, such as game history, bet amounts, and session duration, which is used for responsible gaming monitoring and regulatory compliance. All data collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and payment processing.

58jili uses your personal data to operate and maintain your account, process deposits and withdrawals, verify your identity, and ensure that the platform is used in compliance with applicable laws and regulations in the Philippines. Your data is also used to detect and prevent fraud, money laundering, and other forms of abuse that could harm the platform or other players. We use gaming activity data to monitor for signs of problem gambling and to apply responsible gaming tools where appropriate, in line with our commitments described on the Responsible Gaming page. Technical and session data is used to maintain platform security, investigate suspicious activity, and improve the overall performance and reliability of the platform for all users. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they are necessary for the operation of your account. Where you have opted in to receive promotional communications, we may also send you information about active offers and bonuses; you can opt out of marketing messages at any time by contacting [email protected]. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

58jili does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform, including payment processors such as GCash and Maya, identity verification providers, and cloud infrastructure partners — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of 58jili or other users. In the event that 58jili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance where reasonably practicable. All third-party partners who receive your data are subject to data processing agreements that require them to maintain appropriate security standards and to use your data only for the purposes for which it was shared. We do not transfer your personal data outside of the Philippines except where necessary for payment processing or cloud infrastructure, and in such cases we ensure that appropriate safeguards are in place.

58jili retains your personal data for as long as your account remains active and for a period of at least five years after account closure, in order to comply with anti-money laundering regulations and other legal obligations applicable in the Philippines. Transaction records, identity verification documents, and gaming activity logs are retained for the full statutory retention period required by applicable law, even if you request account closure before that period expires. Support communications are retained for a minimum of two years from the date of the interaction, to allow us to investigate any disputes or complaints that may arise. Technical and session data is retained for a shorter period, typically 12 months, unless it is required in connection with an ongoing security investigation or legal matter. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you have questions about the specific retention period that applies to your data, you can contact us at [email protected] for more information.

As a player based in the Philippines, you have the right to access the personal data that 58jili holds about you, to request corrections to any inaccurate or incomplete information, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, including direct marketing, and to request that we restrict the processing of your data in specific circumstances. To exercise any of these rights, please contact us in writing at [email protected] with your full name, registered email address, and a description of your request — we will respond within 30 days. Please note that some requests may be subject to legal limitations; for example, we cannot delete data that we are legally required to retain for regulatory compliance purposes. If you believe that your data has been handled in a way that violates this policy or applicable law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We take all privacy complaints seriously and will investigate and respond to every concern raised through our official support channel.

58jili uses industry-standard security measures to protect your personal and financial data, including SSL/TLS encryption for all data transmitted between your device and our platform, and encrypted storage for sensitive account information such as identity documents and payment details. Access to personal data within our organisation is restricted to staff and systems that require it to perform their specific functions, and all access is logged and monitored. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and to the data we hold. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in the Philippines as required by applicable law, without undue delay. You also play an important role in keeping your account secure — please use a strong, unique password for your 58jili account, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect that your account has been accessed without your authorisation. 58jili will never ask for your password via email, phone, or any other communication channel.

58jili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, the updated policy will be published on this page with a revised effective date, and registered players will be notified by email where reasonably practicable. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your data is being handled. If you have any questions about this Privacy Policy or about how 58jili handles your personal data, please contact us at [email protected] and our team will be happy to assist you. This policy is governed by and construed in accordance with the laws applicable in the Philippines.